Journal Information
Information and Organization
Impact Factor:
Call For Papers
Advances in information and communication technologies are associated with a wide and increasing range of social consequences, which are experienced by individuals, work groups, organizations, interorganizational networks, and societies at large. Understanding the relationships between communication, digital technologies and organizations is an increasingly important and urgent societal and scholarly concern in many disciplinary fields.

Information and Organization seeks to publish original articles on the relationships between digital technologies, communication, and organizations. It seeks a scholarly understanding that is based on empirical research and builds novel theoretical contributions. A particular focus of Information and Organization is to publish qualitative and interpretive research which adopts case studies, ethnography and in-depth longitudinal empirical studies, including critical theory and science and technology studies.

Papers that provoke critical thinking on important subjects are welcomed, including articles that focus on research impact and contributions to knowledge in our special section (RICK). The aim is to provide a forum that brings together innovative, reflective, and rigorous scholarship while being relevant for practice.

Of special interest are contributions on the social construction of information technologies, the implications of digital technologies for innovation and organizational change, alternative organizational designs such as virtual organizations and ecosystems, ICT's for institutional and societal change, global strategy and digitalization, data driven organizations and changes in work, ethics of digital technologies and data governance. The journal seeks contributions from fields such as information systems, organization theory, history and philosophy of science and technology, practice theory, institutional theory, strategy, and communication studies.
Last updated by Dou Sun in 2024-07-12
Special Issues
Special Issue on ICT for Development, Grand Challenges and Increasing Marginalization: Theoretical, Methodological and Ethical Imperatives
Submission Date: 2024-08-01

The world today is confronted with multiple Grand Challenges arising from climate change, refugee movements, humanitarian crises, and significant healthcare risks, alongside a sharp drop in human development in decades. Engaging with Grand Challenges in a meaningful way would need IS and ICT4D research to respond with novel theoretical, methodological, ethical imperatives. In this Special Issue we focus on our understanding of how ICT4D can address the diverse types of Grand Challenges facing societies around the world. Research articles may include contributions to theory development, providing methodological insights, insight from empirical research, and/or focus on specific technologies, sectors, or issues. Guest editors: Karl J. Prince University of Cambridge Sundeep Sahay University of Oslo Shirin Madon The London School of Economics and Political Science Tendani Thabela-Chimboza University of Cape Town Special issue information: The world today is confronted with multiple Grand Challenges arising from climate change, ref-ugee movements, humanitarian crises, and significant healthcare risks, alongside an increase in human suffering and a sharp drop in human development in decades. While rapidly evolving technologies such as AI are leading to new opportunities for promoting development and societal change initiatives, the COVID-19 pandemic has exposed how our increasing reliance on digitali-sation has disrupted organisational and social processes in unexpected and extreme ways (Faraj et al., 2021). Marginalised sections of society like immigrants, the uninsured, low-income popula-tions, or the digitally illiterate were adversely affected by the pandemic, particularly as many or-ganisations devoted more internal resources to technology-mediated channels involving high in-vestments (Naude & Vinuesa, 2021). The crisis has also exposed the fact that many digital pro-cesses remain deeply entangled with physical processes (Gkeredakis et al., 2021). As the pan-demic forced an abrupt shift from face-to-face and analogue interactions to digital interactions, in sectors where the face-to-face examination was the main form of interaction such as education and health, this shift necessitated the need for new information processes to be introduced. For example, online school education requires information about the degree of support from parents to help children organise online, telehealth requires preparation by patients to measure their symp-toms. Such changes in interaction revealed new sources of marginalization not often covered in earlier ICT for Development (ICT4D) research. For example, when introducing novel digital pro-cesses in communities, members with minimal digital acumen and skills are most vulnerable to cyber risks, and this highlights the need for further research on cybersecurity and relatedly cyber-resilience in these contexts.While information systems and ICT4D research has engaged with Grand Challenges in different ways over time, there is significant potential to contribute further across a number of other research domains. One such area is Anti-Microbial Resistance (AMR). A recent review (Thakral, 2022) identified that articles on AMR had yet to be published in IS or ICT4D journals, despite the potential role of digital innovations in engaging with this problem (WHO Global Action Plan, 2017). Within the humanitarian context, the increasing implementation of digital applications, such as for predicting the movement of vulnerable communities during conflict, and assessing the effects of migration on health, raises the need for research aimed at evaluating their efficacy. The latest UNDP Human Development Report noted that eventually it is our socioeconomic and political choices about where we direct innovation that will determine the extent to which technology can mitigate against the Grand Challenges society faces (UNDP, 2022). This special issue seeks to stimulate theoretical, methodological, and ethical debates on how ICT4D and IS researchers can more meaningfully contribute to understanding and engaging with these Grand Challenges through research, practice, and policy interventions. Grand Challenges represent “super wicked” problems because of their scale, scope, and time horizon over which mitigation efforts must take place, typically without any central authority. A Grand Challenge represents specific critical barrier(s) that, if removed, would help solve an important societal problem with a high likelihood of global impact through widespread implementation (George et. al., 2016, George, et. al., 2023). There is complexity and indeterminacy in engaging with such challenges, requiring novel theoretical, methodological, and ethical imperatives for research and practice. Engaging with these challenges involves identifying and removing key societal barriers, which manifest in multiple and interconnected modes, such as in constraining access and utilization of services, resulting from socio-cultural, technological, and structural conditions. What is key is understanding the nature of these barriers and their influences, identifying relevant stakeholders at multiple levels and what roles they can potentially play in mitigating them. The lack of information or its (mis)use in misrepresenting a phenomenon, is both a critical barrier and a remarkable opportunity when engaging with Grand Challenges. While digital technologies are implicated in many aspects of the information life cycle, the challenge is whether they are used to improve visibility of the different barriers. Absence of reliable information contributes to the continued invisibility of the problem, which impedes the formulation and implementation of relevant policy interventions. This invisibility is particularly pertinent in the context of low- and middle-income countries for various reasons such as weak systems of accountability, poor digital infrastructure, and social, cultural, and political structures. Drawing inspiration from the sociotechnical origins of the information systems discipline, expanding our understanding of the role of information in mediating between social and technical components can improve our engagement with novel and emerging Grand Challenges (Sarker et al., 2019). While invisibility of data on Grand Challenges in itself represents a crisis, which impedes digitization efforts, it also provides opportunities for deploying digital technologies, making the issues visible and creating opportunities to experiment and innovate, which can help to mitigate the barriers at hand (Gkeredakis et al., 2021). Crises also serve as forces of disruption, enabling rapid shifts from existing manual and outdated ways of work to new digital spaces with greater potential to make visible challenges which were previously invisible. As Gkeredakis et al., (2021, p.1) states, “crisis exposes the societal implications in making visible and exposing digital inequalities and producing moral dilemmas for us all”. Engaging with Grand Challenges in a meaningful way would need IS and ICT4D research to respond with novel theoretical, methodological, ethical imperatives. A key theoretical challenge is around organizational processes which need to be combined and work together to address the multi-faceted dimensions of these challenges within societal and global contexts. This requires problematizing the balance that needs to exist between planning for interventions to prepare for impending challenges and creating capabilities to cope with crises as it unfolds. This tension needs to take account of issues such as lack of information, its misuse, issues of interoperability between systems, which are shaped by the social conditions of structural (Galtung, 1969), slow (Nixon, 2011) violence and various forms of power and informational asymmetries that shape this digital information-Grand Challenge relationship. In addressing the “how” in unravelling these relationships, there is the need to strengthen the focus on process-oriented and longitudinal studies and emphasize the relevance of outcome-oriented research to reveal the links between these two dimensions. Addressing Grand Challenges would need a focus on ethnographic types of fieldwork, as in many cases relevant data is “invisible” and socially embedded, or even unknown. Finally, there is a need for heightened debate on the ethical and moral principles related to addressing deep-rooted structural inequalities that prevail, which should encourage diversity and an openness to alternative visions of societal development (Zheng and Walsham, 2021). We invite a broad range of submissions for this Special Issue to improve understanding of how ICT4D can address the diverse types of Grand Challenges facing societies around the world. These may include articles which aim to contribute by building theory, providing methodological insights, learning from empirical research, and/or by focusing on issues such as a specific technology, sector, issues of data governance. Topics of interest will include, but not be limited to: • Theoretical understanding of the nature of Grand Challenges and their relationships with digital technologies, information, and the social and institutional structures they shape. • Novel theoretical and methodological approaches for building interdisciplinary understanding between information systems and other relevant disciplines to address Grand Challenges. • Insights that emerge from examining interoperability issues from a socio-technical perspective that surface due to new actors, systems, and technologies needing to come together to address Grand Challenges? • Studies that consider social-technical relationships of innovations like pervasive technologies that monitor and respond to human needs. • How can we find a pragmatic balance when different types of outcomes (such as instrumental and human developmental) are juxtaposed when ICTs are deployed to address the Grand Challenges? • Building an understanding of the nature of ethical and moral imperatives for IS researchers seeking to engage with Grand Challenges e.g., focusing on issues of social justice, equity, and gender sensitivity. This may include revisiting debates about whether digital technologies become a human right in the same way as education, health, and housing. • What is the relevance of AI and Machine Learning techniques when applied to Grand Challenges, given the complex, unstructured and uncertain context? For example, specific issues that may surface in addressing data and algorithmic governance. • Broader issues of data governance such as cybersecurity, privacy and online safety and the tensions between these when responding to Grand Challenges. • How can collective action around digital interventions be enabled, with underlying principles of solidarity and collaboration required to address the scale and scope of problems inherent in Grand Challenges? • Inequities concerning resources and capabilities implies that the disadvantaged are the most vulnerable in being able to combat Grand Challenges. How can we better theorize and engage with these inequities? In the spirit of this Special Issue, we look forward to receiving submissions from across the globe. Since engaging with Grand Challenges requires dealing with inherent complexity, we welcome author teams with interdisciplinary backgrounds and approaches. Additionally, given that Grand Challenges disproportionately impact low- and middle-income countries, we also encourage author teams that include researchers from institutions based in these regions. Manuscript submission information: We invite colleagues to submit the manuscript any time before the deadline. For any inquiries about the appropriateness of contribution topics, please contact Dr. Karl J. Prince at The journal's submission platform (Editorial Manager®) will be available the invited authors for receiving submissions to this Special Issue. Please refer to the Guide for Authors to prepare the manuscript and select the article type “VSI: ICT4D & Grand Challenges" when submitting your manuscript online. Both the Guide for Authors and the submission portal can be found on the journal Homepage here: The opening date for submissions is 28 February 2024. Submissions can be made at any point after this date. Submissions will receive a response within 3 months of submission. Note: The editorial team will accept short abstracts via email should authors wish to receive feedback on possible submissions. All submissions deemed suitable to be sent for peer review will be reviewed by at least two independent reviewers. Once your manuscript is accepted, it will go into production, and will be simultaneously published in the current regular issue and pulled into the online Special Issue. Articles from this Special Issue will appear in different regular issues of the journal, though they will be clearly marked and branded as Special Issue articles. Here is an example: What is a VSI (Virtual Special Issue): Upon its editorial acceptance, articles submitted to a VSI will go into production immediately. It will be published in the latest regular issue while simultaneously being presented on the Special Issue webpage. The regular issues will mark and brand the Special Issue articles. Keywords: ICT4D, digital technologies, Grand challenges, crises, marginalization, ethics
Last updated by Dou Sun in 2024-07-12
Special Issue on Organizing for Emerging Digital Technologies: The Good, the Bad & the Ugly
Submission Date: 2025-02-01

The special issue aims to create a forum for state-of-the-art research on the processes, structures, and practices of organizing for and against emerging digital technologies across levels. Guest editors: Prof. Saeed Akhlaghpour The University of Queensland Prof. Ali Aslan Gümüşay Ludwig Maximilian University of Munich & Humboldt Institute for Internet and Society Berlin (HIIG) Prof. Danielle Logue UNSW Business School Prof. Christine Moser Vrije Universiteit Amsterdam Prof. Georg Reischauer WU Vienna University of Economics and Business & Johannes Kepler University Linz Special issue information: Organizations of the 21st century face a seemingly indeterminable array of emerging digital technologies, which are radically novel and rapidly evolving, with profound transformative potential (Rotolo et al., 2015). Like past non-digital examples such as the steam engine or the electric motor, current emerging digital technologies, including artificial intelligence, blockchain, quantum computing, 5G, 3D printing, smart manufacturing and energy, genomics and precision medicine, drones, augmented reality, and autonomous vehicles are transforming markets and societies, as well as the very core of how we organize (Bohn et al., 2023). These and other technologies generate such an impact because they are increasingly ‘autonomous’ and ‘intelligent’, which complements, augments, and even replaces human action (Bailey et al., 2022; Gümüsay et al., 2023). Another feature fueling the transformative potential of emerging digital technologies is their connectivity – devices are interwoven in ways previously unthinkable (Adner et al., 2019). In addition, many current emerging digital technologies exhibit broad applicability across domains (Gambardella et al., 2021; Teece, 2018). They are thus general-purpose technologies (Bresnahan & Trajtenberg, 1995) and in many cases advance to essential infrastructures across markets (Bohn et al., 2020). Finally, many of these emerging technologies exhibit an unprecedented pace of diffusion and adoption. Notably, OpenAI's ChatGPT reached one million users in a mere 5 days – compared with the several decades it took for non-digital innovations like the telephone to gain a similar level of user adoption. Building on a rich tradition in innovation theory (Jon & Delbecq, 1977; Tushman & Anderson, 1986) and organization studies (Child & Mansfield, 1972; Daft, 1978), scholars have examined the interplay of emerging digital technologies and organizing on multiple levels. Across levels, it has been argued to put relations center stage, thus conceptualize emerging digital technologies as being made of relations and entwined in relations that are constantly evolving (Bailey et al., 2022; Reischauer & Hoffmann, 2023). In addition, an emerging stream of research perceives the link between emerging digital technologies and organizations as sociomaterial where the social and the material are intertwined and mutually influence each other (Glaser et al., 2021; Moser et al., 2021; Orlikowski & Scott, 2023). At the industry level, institutional theory has emerged as an important lens to explain large-scale changes of enterprise systems, firms, and societies related to emerging digital technologies (Berente et al., 2019; Burton-Jones et al., 2020; Gegenhuber et al., 2022a; Hinings et al., 2018). One set of studies has shown that, in order to promote emerging digital technologies, organizations redefine and work institutions by championing standards (Garud et al., 2002; Vasudeva et al., 2014). Others have shown that the meaning and scope of these technologies was shaped by boundary work interwoven with field-configuring events (Liao, 2016). Recent advances point out that these organizational efforts to promote and shape emerging digital technologies can result in redefined institutional infrastructure (Gegenhuber et al., 2022a; Gegenhuber et al., 2022b; Logue & Grimes, 2022). Shaping institutions to push emerging digital technologies has also been shown to be important to navigate large scale crises such as the COVID19 pandemic (Faik et al., 2020; Gkeredakis et al., 2021; Oborn et al., 2021). Focusing on the role of relationships between organizations and other forms of organizing for emerging digital technologies and thus the inter-organizational level, scholars have shown how members of social movements and (online) communities draw upon fluid sets of these technologies to coordinate collective action across regional boundaries (Braccini et al., 2019; Gümüsay et al., 2022; Leong et al., 2020; Young et al., 2019) and to mobilize digital technologies to connect and cultivate markets for social impact and investment (Logue & Grimes, 2022). Moreover, studies found that, to assess their potential impact, organizations set up cross-industry cooperation that enabled an open learning climate, prevented intrafirm power struggles, and rendered the development of ‘common sense’ unnecessary due to a focus on parallel perspectives on potential impacts (Gattringer et al., 2021). Likewise, there are first indications of the relevance of meta-organizations for emerging digital technologies (Berkowitz & Bor, 2017; Reischauer et al., 2021). Meta-organizations (or boundary organizations) are legally autonomous organizations that coordinate different organizations following a system-level goal (Gulati et al., 2012; Perkmann & Schildt, 2015). Consider “Farm of the Future” where researchers, farmers, and agencies co-develop digital agricultural solutions to reduce the environmental impact of agriculture. Studies situated at the (intra-)organizational level identified distinct structures and management innovations that co-evolve with technologies as to profit from and implement them (Akhlaghpour & Lapointe, 2018; Bohn et al., 2023; Kapoor & Klueter, 2021; Khanagha et al., 2013; Pan et al., 2008; van Doren et al., 2022). Moreover, attention of managers to these technologies and multiple initiatives in different units are key to secure sufficient resources to the technology and to enable experimental learning (Khanagha et al., 2017). Despite these advances, we yet don’t have an in-depth understanding of the interrelated processes, structures, and practices through which people, collectives, organizations, and other forms of organizing push these technologies forward and, even more interestingly, try to push back. Specifically, there is a need for studies explore the various ways that organizations – alone or by collaborating with others – organize for and around constantly evolving emerging digital technologies on and across various levels. In addition, we need to better understand how organizations attempt to hinder certain emerging digital technologies in their further development or cope with the failure of collectively backed emerging technologies – such as 3D television or augmented reality glasses. To overcome these limits, this special issue aims to create a forum for state-of-the-art research on the processes, structures, and practices of organizing for and against emerging digital technologies across levels. We invite different types of conceptual and empirical work situated in various contexts, including but not limited to for-profit organizations, public administration, politics, and social movements. Given the potential impact of emerging digital technologies, we especially welcome empirical work situated in critical infrastructure sectors (such as food and agriculture, healthcare, energy, water, waste, communications sector, and information technology). Recognizing the multifaceted nature of emerging digital technologies, we invite submissions that span a spectrum of approaches, from focused information systems studies to interdisciplinary research integrating insights from management, sociology, psychology, law, and other relevant fields. Next, we provide a non-exhaustive list of questions that would be of interest for this special issue. ● What are the affordances of emerging digital technologies and how do actors within and beyond organizational boundaries navigate them? ● How do organizations orchestrate individual and collective resources to push (and push back) emerging digital technologies? ● Which actors shape institutions in which ways to impact the evolution of emerging digital technologies in socially innovative and positive ways? ● Which forms of institutional complexity and infrastructure push and hold back emerging digital technologies? ● How do organizations utilize social evaluations to (not) drive emerging digital technologies? ● How do organizations create and re-direct discourses to push or inhibit emerging digital technologies? ● How do organizations and communities of practice respond to changed expectations tied to emerging digital technologies? ● How do organizations create desirable futures for themselves and their field that position emerging digital technologies center stage? ● How are emerging digital technologies utilized and their path impacted in the face of crisis? ● How are these technologies leveraged to impact the natural environment in positive ways? ● How do organizations employ emerging digital technologies to engage with societal grand challenges? ● How do enterprise systems change or are leveraged to navigate the tensions of emerging digital technologies? ● How is the implementation of emerging digital technologies impacted by different organizational structures (e.g., degree of formalization) and governance modes (e.g., contractual, relational)? ● What paradoxes do organizations and their members face when organizing for and against emerging digital technologies and how do they navigate these paradoxes successfully? ● How do members of organizations and established forms of organizing (e.g., local communities, online communities) mobilize others to (not) take a stand for emerging digital technologies? ● What is the role of meta-organizations in promoting or inhibiting emerging digital technologies? ● What collaboration processes support meta-organizations for emerging digital technologies and how do they relate to the processes of member organizations? ● How do third parties (e.g., competitors, policy makers, media) respond to and shape organizational efforts directed at emerging digital technologies? Manuscript submission information: Regular submission to Information and Organization, as well as submissions to the Research Impact and Contributions to Knowledge (RICK) section will be considered. Authors are encouraged to review the aims and scope statement for the journal ( and review abstracts of recent publications via the Science Direct link on the website to better understand the journal's focus and publication genre. Regular submissions should have the potential for a substantive contribution to theory that complements empirical results or case studies reports. RICK submissions are briefer (approximately 8.000 words) and address the impact or translation of scholarly knowledge broadly. Authors considering a RICK submission should review the overview of RICK genre on the website and recent RICK publications. Submission and publication timeline: • 1 February 2025: Deadline for submission of complete manuscripts.• March 2025: Reviews are sent to authors. Authors whose papers receive a revise and resubmit will be invited to a hybrid paper development workshop organized by the guest editors.• July 2025: Deadline for second versions of manuscripts.• November 2025: Potential final version of papers. All submissions deemed suitable to be sent for peer review will be reviewed by at least two independent reviewers. Keywords: (digital) OR (digital technologies) OR (organizing) OR (organization) OR (emerging technologies)
Last updated by Dou Sun in 2024-07-12
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